About GeorGems: An Online Shop for Gemstones

GeorGems is a family-run enterprise based in Johannesburg, South Africa. We are proud and official members of the Jewellery Council of South Africa. GeorGems is an online shop for genuine gemstones. In addition, we supply natural gemstones to retail jewellers and designers, resellers and gem collectors, and the public. Moreover, we dedicate ourselves to all customers. Therefore, we ensure that our customers receive real high-quality natural gemstones. Ethics and quality is important to us. As a result, we prioritize our customer service.

Buy With Confidence

GeorGems is an online shop that offers a wide selection of natural, genuine gemstones. We source gemstones directly from sources, so that we eliminate many middlemen. As a result, we have the most competitive and affordable prices. We are proud to source gemstones. Therefore, we pay attention to fine details. We source gemstones responsibly, and we trust our sources. Above all, we promise a variety of different gemstones. Moreover, we source our gemstones from across the world. To clarify, we offer gemstone identification reports from trusted gemstone laboratories. For instance, the Gemological International Laboratories (GIL) and the Gemological Institute of America (GIA). In addition, we offer gemstone valuation and verification certificates.

Our Commitment To Our Customers

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We clearly state all gemstone treatments and enhancements that the gemstones may have gone through. However, we guarantee that all of our gemstones are natural, genuine and ethically sourced.

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We describe gemstones to the best of our ability. For instance, we state their colour, cut, clarity, carat weight, size and origin.

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We use the most appropriate conditions to photograph the gemstones. As a result, the gemstones are shown in the best possible way. To clarify, we do not enhance the photographs in order to increase the gemstones’ appeal.

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We have a 14-day return policy if customers are unsatisfied with their gemstones. However, we ask that the gemstone is in its same condition as when it leaves our premises. In addition, we will inspect the gemstone. After that, funds are returned to customers.

Please note that shipping, credit card and insurance charges are non-refundable.

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We work to build a long-term and sustainable relationship with our customers. As a result, we pride ourselves on trust, affordability, quality and ethics.

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We do not have access to users’ credit card  information. Payments process through a secure (SSL) page via a virtual merchant service. In addition, personal information is not stored on our website.

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We do not sell email addresses, personal information and browsing patterns of our customers.