About GeorGems

GeorGems is a family-run online store based in Johannesburg, South Africa. We sell and supply loose, natural gemstones at wholesale prices to retail jewellers and designers, resellers and gem collectors as well as the public. As proud and official members of The Jewellery Council of South Africa, we have certain ethics and standards to uphold. We pride ourselves on the fact that trust, integrity, affordability and authenticity form the foundation of our company. We dedicate ourselves to all of our customers, putting their well-being and shopping experience first.

Buy With Confidence

GeorGems is an online shop that offers a wide selection of loose, natural gemstones. We source gemstones directly from sources, eliminating many middlemen. As a result, we have the most competitive and affordable prices. We source gemstones from across the world, paying attention to fine details and sourcing all gemstones responsibly. We offer gemstone certifications from trusted gemstone laboratories such as the Gemological International Laboratory (GIL), the Gemological Institute of America (GIA) and the European Gemological Laboratory (EGL) as well as independent gemologists.

Our Commitment To Our Customers

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We clearly state all gemstone treatments and enhancements that the gemstones may have gone through. However, we guarantee that all of our gemstones are natural, genuine and ethically sourced.

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We describe gemstones to the best of our ability. For instance, we state their colour, cut, clarity, carat weight, size and origin.

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We use the most appropriate conditions to photograph the gemstones. As a result, the gemstones are shown in the best possible way. To clarify, we do not enhance the photographs in order to increase the gemstones’ appeal.

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We have a 14-day return policy if customers are unsatisfied with their gemstones. However, we ask that the gemstone is in its same condition as when it leaves our premises. In addition, we will inspect the gemstone. After that, funds are returned to customers.

Please note that shipping, credit card and insurance charges are non-refundable.

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We work to build a long-term and sustainable relationship with our customers. As a result, we pride ourselves on trust, affordability, quality and ethics.

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We do not have access to users’ credit card  information. Payments process through a secure (SSL) page via a virtual merchant service. In addition, personal information is not stored on our website.

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We do not sell email addresses, personal information and browsing patterns of our customers.